This policy explains what personal information Agence WizardsBoost collects through this website, why, how we protect it, and what your rights are.
1. Who we are
Agence WizardsBoost ("WizardsBoost", "we") is a digital marketing agency located at 490 rang Elmire, Saint-Paul-d'Abbotsford, Quebec J0E 1A0, Canada.
The person responsible for the protection of personal information is the agency's management. You can reach them at any time at info@wizardsboost.com.
2. Information we collect
We only collect what we need, depending on what you do on the site:
- Quote request: your name, your email, your company name (optional), the service you're interested in and an approximate budget (both optional), and the message you write to us.
- Emails you send us directly.
- Partner area and approval tool (agency clients): your name, profession, email, your phone number (kept only in the team's record, never published), your approvals and change requests, comments, ideas, the images you send us, and the date of your last visit.
- Technical data: our hosting providers keep technical logs (for example IP address, page visited, date and time) to operate and secure the site.
3. Why we use it
We do not sell your information, we do not use it for targeted advertising, and we do not profile you.
- To answer your quote request or your email.
- To give you access to the post approval tool, and to send you your login code, your personal link and notices about your posts.
- To keep the site secure and working.
- To manage our relationship with our clients.
4. Your consent
By submitting the quote request form, or by logging in to the partner area, you consent to our using your information for the purposes described above. You can withdraw your consent at any time by writing to us. Please do not enter sensitive information (health, financial, identity documents) in the form.
5. Who has access to your information
Only the agency staff who need it have access. We use service providers that process information on our behalf:
- Vercel: website hosting and image storage.
- Neon: database for the approval tool.
- Resend: sending the site's emails (quotes, login codes, notices).
- Google Workspace: the agency's mailbox.
6. Transfers outside Quebec
These providers operate their services mainly in the United States. Your information may therefore be processed and stored outside Quebec and Canada. We choose reputable providers that apply standard industry security measures.
7. How long we keep it
- Quote requests and emails: as long as needed to handle your request and follow up.
- Partner area data: for as long as the relationship with the client concerned lasts. It is deleted or anonymized on request or when the relationship ends, unless the law requires us to keep it.
- Login codes: valid for 10 minutes only and stored in encrypted form.
8. How we protect it
Traffic to the site is encrypted (HTTPS). Login codes are single-use and time-limited, personal links are secret and can be disabled, and the administration area is password-protected. As no system is perfect, please report any incident to info@wizardsboost.com.
9. Your rights
You may ask to access your information, have it corrected or deleted, withdraw your consent, or receive a copy of it in a common format. Write to us at info@wizardsboost.com: we reply within 30 days.
If you believe your rights are not being respected, you may file a complaint with the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).
10. Cookies and changes
Our use of cookies is described on the "Cookies" page. We may update this policy: the date of the last update appears at the top of the page.